Out of Hours Emergency call-out information

For Gas Leaks please call National Grid (Transco) IMMEDIATELY ON 0800 111 999 – do not turn on any switches or light cigarettes.


In the event of all other EMERGENCIES :

Please contact Mr Simon Baulk – 07903 721 983 who will endeavour to help and arrange an appropriate contractor if he agrees that the matter is an emergency.

Wherever possible, please leave repairs until the next working day as only absolute emergencies will be dealt with by our out of hours team. We would ask for your understanding.

If you are unable to reach Mr Baulk please contact the following contractors as follows:

For heating or hot water, leak to boiler or pipework: Baker Smith Limited – 07778 052 321

Electrical Faults – Please contact your energy provider or contact Mr Simon Baulk – 07903 721 983

Please note that if you have left your keys in the property or you have lost them, you will be liable for the contractor's charge. 

If this is the case, please contact the emergency Locksmith directly, Mr Andy Bethwick – 01727 240 169 or 0800 448 4488.

In some cases Mr Baulk may be able to retrieve a copy set of keys from our Management office, you will also be liable for this call out charge.

In the case of an emergency only and you are unable to contact the above contractors, please consult your local trade directory or web search. For Gas Safe registered engineers, visit the website at www.gassaferegister.co.uk and follow on-screen instructions for a list of those in your area.

If Collinson Hall considers the emergency call-out necessary, you will be fully reimbursed.