We like to be transparent about our fees and charges.

Should you have any queries about any aspect of these, please do not hesitate to get in touch, we would be pleased to discuss them.

Find tenant only service 9.6% Incl VAT (8% plus VAT.) (based on a 12-month tenancy term)

  • Market Appraisal - Assess your property, advice on potential rental value, suggest areas of improvement to maximise income, agree on marketing strategy.
  • Provide guidance on compliance with statutory provisions and lettings consents.
  • Advice on non-resident tax status and HMRC (if relevant)
  • Arrange EPC if necessary (funds must be provided).
  • Produce high quality, bespoke marketing brochure, designed to suit your property.
  • Advertise and promote your property, using recognised marketing methods that include relevant property portals, the local newspaper, ‘to let’ boards, window display, established database of applicants actively seeking rental accommodation, corporate clients & relocation agents.
  • Qualify prospective tenants & carry out accompanied viewings.
  • Arrange inventory & check-in appointments.
  • Provide tenant with method of payment.
  • Receive and remit the initial months’ rent.
  • Deduct any pre-tenancy invoices.
  • Make any HMRC deduction and provide the tenant with NRL8 (if relevant).
  • Advise all relevant utility providers of any changes.
  • Agree on the collection of any shortfall and payment method

Rent collection service

12% incl VAT (10% plus VAT) Find tenant only plus:- 

  • Notify council of changes in residency.
  • Collect rent throughout tenancy & enforce payments.
  • Produce monthly/quarterly and final transparent statements.
  • Chase late or non-payment of rent. Refer to a collections agency if required.
  • Landlord’s advice line.
  • Arrangement payments for statutory requirements.
  • At the end of the tenancy. Arrange to check out, agree date and time for the tenant to ‘check out’, instruct inventory provider to attend.

Fully management service 

15% incl VAT (12.5% plus VAT) Rent collection plus:- 

  • 24/7 Property Care / Management
  • Periodic inspections, inspect & record the condition of the property.
  • Hold keys throughout the tenancy term.
  • Arrange and oversee routine and non-routine maintenance and repairs, liaise with tenants/approved contractors.
  • Ensure work has been carried out in accordance with the specification of any works.
  • Retain any warranty or guarantee as a result of any works.
  • Arrange payment of contractor invoices.
  • Advice on legislative changes and arrange necessary works.
  • At the end of the tenancy negotiate disbursement of security deposit & manage any unavoidable disputes.
  • Return deposit as agreed with landlord and tenant to relevant parties.
  • If applicable, Remit any disputed amount to TDS for final adjudication.
  • Unprotect security deposit.
  • Instruct contractors; obtain quotes; organise repairs/replacement/cost of any broken or missing items.

Extra Services 

Pre-Tenancy Fees 

  • Set-up Fees: £250.00 (inc. VAT).
  • Administration of Rental Guarantee & Legal Expenses Insurance £50 (inc. VAT) Key benefits include: Nil excess: 100% of the monthly rent for up to 12 months • Up to £100,000 legal expenses cover, including appeals and legal representation • Rent recovery • Property damage cover, for civil dispute expenses on damages over £1,000 • 75% of rent after vacant possession for up to two months • Eviction of squatters and assistance with the costs involved • Standalone legal expense cover, in case of civil dispute • Contract dispute protection, covering costs in disputes of over £100 • 90-day claim window, from the date of first missed rental payment • Auto renewal process, so you have continuous coverage • Exclusive partnership with DAS UK, with 40 years of experience in underwriting insurance. Terms and conditions apply.
  • Referencing for up to two tenants (ID checks, Right-to-Rent check, financial credit checks, obtaining references from current or previous employers/landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing on terms) and arranging the signing of the tenancy agreement.
  • Deposit registration Fees: £25.00 (inc VAT).
  • Register landlord and tenant details and protect the security deposit with a Government-authorised Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.
  • Additional tenant/guarantor referencing Fees: £75.00 (inc. VAT).
  • Inventory Fees: See schedule.
  • Dependent on the number of bedrooms and / or size of the property and any outbuildings. 
  • Landlord Withdrawal Fees (before move-in): £350 (inc. VAT).
  • To cover the costs associated with the marketing, advertising and tenancy set-up should the landlord withdraw from the tenancy before it has started.

 During Tenancy Fees 

  • Rent Review & Tenancy Renewal Fees: £160.00 (inc. VAT). 
  • Review rent in accordance with current prevailing market conditions and advise landlord, negotiate with the tenant(s), direct tenant(s) to make payment change as appropriate, update the tenancy agreement and arrange for the signing of a further tenancy agreement. Serve section 13 Notice if the tenancy is on a periodic basis. 
  • Additional property inspection £40.00 (inc. VAT). 
  • To attend for specific requests, such as neighbour disputes, more visits required to monitor the tenancy, or any maintenance linked visit.

Financial Charges 

  • To remit and balance the financial return to HMRC quarterly and respond to any specific query relating to the return from the landlord or HMRC: £60.00 (inc. VAT) quarterly. 
  • Fees for providing an Annual Income & Expenditure Schedule: £60.00 (inc. VAT).

 Other Fees and charges

  • Fees for the service of legal notices (Section 8 or Section 21): £60.00 (inc VAT).
  • Project manage major refurbishment/renovation work, to include drawing up a detailed specification of works to be carried out and oversee works to completion, inspect for snagging issues following completion of works. 12% (inc. VAT) (10% plus VAT) of contract value. 
  • Vacant Property Management Fees: 
  • Manage and oversee minor works 12% (inc. VAT) (10% plus VAT) of the contract value.
  • £40.00 (inc VAT) per visit. 
  • To cover the costs associated with visiting the property to undertake visual checks on the inside and outside at a frequency mutually agreed with the landlord.
  • Waiting time at property £40.00 (inc. VAT) per hour. 
  • To attend property when keys cannot be released to the contractor or surveyor. 
  • Management Take-over Fees: £100.00 (inc. VAT) per tenancy. 
  • To cover the costs associated with taking over the management of an ongoing tenancy., ensuring all statutory compliance has been undertaken, confirming everything under "Set-up Fees" above, receiving and protecting the security deposit and providing all necessary legal documentation to the tenant.
  • Court attendance £90.00 (inc. VAT) per hour.