Are you a landlord looking for an experienced and professional letting agency in St Albans? You can trust Collinson Hall with their decades of expertise to let and manage your properties. Contact us today to speak with the letting agents in St Albans who have the expertise - we'll match your property with the perfect tenant.

How much does a valuation cost ?

The good news is that we are more than happy to offer our opinion on the likely rental income for your property free of any charge or obligation.....

 ..... We (or any valuer) will need to visit the property to properly assess the likely rent. There are too many variables for there to be any real accuracy with an online valuation and we often find that owners are keen to hear about our tailored marketing proposals and how to get the most from the property.

If you would like to speak to someone about a visit please call us on 01727 843222

Are you looking for a letting agent in St Albans to look after your property?

Collinson Hall have been acting as letting and managing agents in St Albans for many years. Sometimes for generations of the same family.
Plenty of our clients have just one property and some have many. They all need the same commitment to care for their property and preserving and maximising the income and value in an ethical, timely and business-like manner......

Collinson Hall is a member of ARLA (Association of Residential Letting Agents). ARLA have demanding membership requirements that include annual accountants certificates to ensure clients funds are held in the proper manner, professional indemnity insurance and a thorough understanding of legislation relating to the letting and management of property. We mention this as it is important to know the standards to which the company with whom you entrust your property will be run.

We have put some information about us and the services we offer below but please to do not hesitate to get in touch if you would like to know anything further.

Landlord Fees

We like to be transparent about our fees and charges.

Clicking on the "more" button will take you to a comprehensive breakdown of our fees & charges current as Apr 2016.

Should you have any queries about any aspect of these please do not hesitate to get in touch, we would be pleased to discuss them.


Find tenant only service 9.6% Incl VAT (8% plus VAT.) 

Market Appraisal - Assess your property, advice on potential rental value, suggest areas of improvement to maximise income, agree marketing strategy.

Provide guidance on compliance with statutory provisions and lettings consents.

Advise on non-resident tax status and HMRC (if relevant)

Arrange EPC if necessary (funds must be provided).

Produce high quality, bespoke marketing brochure, designed to suit your property.

Advertise and promote your property, using recognised marketing methods, to include relevant property portals, local newspaper, ‘to let’ boards, window display, established database of applicants actively seeking rental accommodation, corporate clients & relocation agents.

Qualify prospective tenants & carry out accompanied viewings.

Negotiate offers and employ thorough, independent reference checks on prospective tenants.

Prepare tenancy agreement

Arrange inventory & check in appointments.

Provide tenant with method of payment.

Receive security deposit and register deposit as required

Receive and remit initial months’ rent.

Make any HMRC deduction and provide tenant with NRL8 (if relevant).

Rent collection service 12% incl VAT (10% plus VAT)

Find tenant only plus:-

Notify council of changes in residency.

Collect rent throughout tenancy & enforce payments.

Produce monthly/quarterly and final transparent statements.

Chase late or non-payment of rent. Refer to collections agency if required.

Landlord’s advice line.

Negotiate renewal/extension of tenancy at the end of the fixed term.

Issue section 21 notice to bring tenancy to an end, if applicable.

Recommend review of rent level receivable taking into account present open market rents in the locality.

Direct tenant to make payment change as appropriate.

Prepare renewal tenancy agreement.

At the end of the tenancy.

Arrange check out, agree date and time for tenant to ‘check out’, instruct inventory provider to attend.


Fully management service 15% incl VAT (12.5% plus VAT) 

Rent collection plus:-

Periodic inspections, inspect & record condition of property.

Hold keys throughout the tenancy term.

Arrange and oversee routine and non-routine maintenance and repairs, liaise with tenants/approved contractors.

Ensure work has been carried out in accordance with the specification of any works.

Retain any warranty or guarantee as result of any works.

Arrange payment of contractor invoices.

Advise on legislative changes and arrange necessary works.

At the end of the tenancy

Negotiate disbursement of security deposit & manage any unavoidable disputes.

Return deposit as agreed with landlord and tenant to relevant parties.

If applicable, remit any disputed amount to TDS for final adjudication.

Unprotect security deposit.

Instruct contractors; obtain quotes; organise repairs/replacement/cost of any broken or missing items.









Addition property inspection £40.00 inc VAT
To attend for specific requests, such as neighbour disputes, more visits required to monitor the tenancy, or any maintenance linked visit.
Submission of non-resident landlord receipts to HMRC
To remit and balance the financial return to HMRC quarterly and respond to any specific query relating to the return from the landlord or HMRC. £60.00 inc VAT per quarter. 
Project manage major refurbishment/renovation work, to include drawing up detailed specification of works to be carried out and oversee works to completion, inspect for snagging issues following completion of works. 12% incl VAT (10% plus VAT) of contract value. 
Waiting time at property £40.00 inc VAT per hour
To attend property when keys cannot be released to contractor or surveyor 
Tenancy renewal £200.00 inc VAT (included in RC & FM service)
Preparation and serving of section 21 notices £80.00 inc VAT (included in RC & FM service)
Court attendance £40.00 inc VAT per hour
Abortive Tenancy fee (should you not wish to proceed with tenancy following acceptance of an offer) £350.00 inc VAT plus the tenants/guarantors referencing costs. 
Other services requested – price on request. 



The Importance of being Inventory Savvy

An inventory is a comprehensive report which describes in detail the condition and contents of a property. It is produced prior to the commencement of the Tenancy and referred to again at the end.......

The inventory is the only document that will provide an accurate account of your property, its fixtures and fittings and is the only document against which we can measure dilapidations, which may occur during the tenancy. Therefore it is safe to say that the inventory is probably just as significant as the tenancy agreement when letting our properties.

It is just as important to have an independent, impartial professional body undertake this on our behalf. In the event of a dispute occurring at the end of the Tenancy an inventory which has been carried out by an independent third party will carry much more weight than an inventory carried out by someone directly associated with the property.

We are all aware of the occasional horror story relayed to us by an unfortunate sole who has neglected to carry out an inventory prior to his/her Tenants taking up residence. When we lease a car the lease company will run through checks with us making note of the condition before allowing us to drive away and rest assured, upon collection they will scrutinise in detail every dent or scratch and promptly charge us for any unfortunate mishaps. A property is one of the most valuable possessions any of us will ever own. Therefore, would it not be prudent for us to ensure that the same checks are carried out on our properties before allowing strangers to walk off with our keys? So that when our friendly Tenants decide it might be a fabulous idea to paint the walls luminous pink there is a document in place which clearly illustrates that the walls were not this colour when the Tenancy began.

If we are able to prove that dilapidations etc have occurred, then it becomes fair (taking fair wear and tear in to account) for us to ask that the Tenants return our properties to us in a comparable condition.

Property Management options for landlords

To summarise, the services can largely be separated into three different types, these being:
Find Tenant Only
We will assess the property in order to advise on the potential rental value, and agree with you a MARKETING STRATEGY. We will require a current Energy Performance Certificate (EPC) in order to MARKET the property. We can arrange this for you if you do not already have one.
Once we have received your signed instructions and terms of business, we will offer your property to the market, using our recognised MARKETING methods.
Applicants are qualified prior to viewing your property and when a prospective tenant wishes.......

To summarise, the services can largely be separated into three different types, these being:

Find Tenant Only

We will assess the property in order to advise on the potential rental value, and agree with you a MARKETING STRATEGY. We will require a current Energy Performance Certificate (EPC) in order to MARKET the property. We can arrange this for you if you do not already have one. 

Once we have received your signed instructions and terms of business, we will offer your property to the market, using our recognised MARKETING methods.

Applicants are qualified prior to viewing your property and when a prospective tenant wishes to apply for a tenancy we will contact you to seek your instructions.

Once an agreement in principle has been reached, we will obtain personal data in respect of the prospective tenant(s) via a reputable CREDIT referencing agent, which you are welcome to review in order to satisfy yourself as to the suitability of the applicant.

Following assessment and approval of your prospective tenant(s) references we shall prepare the draft tenancy agreement for your perusal and, subject to your endorsement, we will facilitate the signing of the agreement by both parties.

Our standard tenancy agreement has been endorsed by the National Federation of Property Professionals and provides for the rent to be paid in advance by standing order to ensure prompt regular payments.

Prior to the commencement of your tenancy, your tenant will be required to provide us with one month's rental in advance together with the security DEPOSIT.

Following receipt of FUNDS and subject to your agreement we will arrange for a third party to conduct an inventory/schedule of condition and your tenants will be formally checked-in to the property. We strongly recommend the appointment of an independent, impartial professional body to commission the report, to support your right to make a claim against the tenants' deposit at the end of the tenancy, should it be necessary.

Once applicants have made the smooth transition into tenants, we will forward a statement detailing the rent received and fees that will be deducted from the rent, and the balance of monies will be transferred to you via bank transfer.

Let & Collect

Find Tenant Only plus:

We will collect the rent throughout your Tenancy and enforce payments.

We have a strong in-house accounting and financial team who will supply monthly/quarterly statements of account.

To give you peace of mind in the unlikely event that your tenant defaults on their financial obligation to pay the rent as set out in your tenancy agreement, we use all reasonable means available to us to recover late payments or arrears.

In addition to enforcing regular, timely payments we will also contact you prior to the end of your tenancy to seek your instructions regarding extending,renewing or ending your tenancy. Naturally, we would recommend a review of rent level receivable in respect of your property taking into account present open market rents in the locality.

Full Management

Let and Collect plus:

Dealing with the day-to-day maintenance so you don't have to.

Collinson Hall has a large portfolio of Residential, Commercial and Block Management properties. We have decades of experience ranging from very minor works to major renovations of large buildings.

We have an abundance of approved local contractors to suit every eventuality. All of the contractors who work with us have been carefully vetted, they understand the importance of reliability, rapid response and value for MONEY.

We do not receive commission on any contractors' invoices, therefore our sole objective is to provide you with the best person for the JOB at the right price.

In addition to managing the day-to-day maintenance we will also inspect and comprehensively record the condition of your property; this will be undertaken at 3 months after the tenancy start DATE and at six-monthly intervals thereafter.

We will produce monthly/quarterly and final FINANCIAL statements. We offer transparent statements and reporting, and you will also receive original contractor invoices for your records.

We will manage any unavoidable DEPOSIT disputes: Understandably, landlords are concerned about tenants who might fall into arrears or damage a property. Collinson Hall are members of the Tenancy Deposit Scheme (TDS) and our management department is on hand to offer advice based on a wealth of experience when dealing with deposit disputes. Clients are always advised to commission independent inventory services to ensure the property condition is properly documented prior to the beginning of the tenancy and all the tenancy documentation is drawn up in accordance with current industry recommendations.

By following best practice in this way, the possibility for disputes is reduced and we are properly equipped to tackle the occasional issue when it does arise.

Assistance to Landlords Solicitors.

The list is not exhaustive and can be tailored to suit individual requirements. Please feel free to contact us to discuss options to suit your needs.

What you need to know

When letting your property you must ensure that it complies with certain regulations such as Gas safety, Electrical safety, Furniture & furnishings fire safety ........

Gas Safety (Installation and Use) Regulations 1998

It is the Landlord’s responsibility to ensure that all gas appliances are maintained in good order. Gas appliances must be checked for safety on an annual basis by a Gas Safe registered engineer.

To work legally on gas appliances and installations contractors must be on the Gas Safe register. Collinson Hall thoroughly vet all contractors and any contractor instructed by Collinson Hall to carry out work on gas appliances and installations has supplied Collinson Hall with their up to date licence card.

Electrical Equipment (Safety) Regulations 1994

It is the Landlord’s responsibility to ensure that all electrical wiring, installations and appliances are regularly checked and serviced by an appropriately qualified engineer. Whilst there is not, at present, a specific statutory requirement placed upon a landlord to prove that such items are regularly checked or tested by a qualified electrical engineer, Collinson Hall strongly recommends to landlords that appropriate ongoing checks of electrical equipment should be scheduled and kept up to date.

Furniture and Furnishings (Fire) (Safety) (Amendment) Regulations 1993

It is the Landlord’s responsibility to ensure that all upholstered furniture, soft furnishings, beds, mattresses, pillows, cushions, headboards etc supplied to the property as part of the let comply with these regulations.

Exempted items are bedclothes, curtains, carpets and antique furniture manufactured prior to 1950.

Smoke Detectors Act 1991

The Department of the Environment introduced new regulations which require any new building (built after June 1992) to have smoke detectors installed. If your property was built after this date mains operated smoke detectors must be fitted on each floor. Collinson Hall recommends that Landlords provide good quality smoke detectors fitted to each floor regardless of the age of the property.

Housing Act 2004 Implementation – Houses in - Properties with multiple occupants (three or more) may be subject to HMO licensing. It is the Landlord’s responsibility to apply for registration by the Council or licensing of their property if necessary.

Multiple Occupation

The Housing Act 2004 introduced a new definition of a House in Multiple Occupation (HMO) from 6th April 2006 in England and 30th June 2006 in Wales. If you let a property which is one of the following types it is an HMO:

· An entire house or flat which is let to 3 or more tenants who form 2 or more households and who share a kitchen, bathroom or toilet.

· A house which has been converted entirely into bed-sits or other non-self-contained accommodation and which is let to 3 or more tenants who form two or more households and who share kitchen, bathroom or toilet facilities.

· A converted house which contains one or more flats which are not wholly self-contained (i.e. the flat does not contain within it a kitchen, bathroom and toilet) and which is occupied by 3 or more tenants who form two or more households.

· A building which is converted entirely into self-contained flats if the conversion did not meet the standards of the 1991 Building Regulations and more than one-third of the flats are let on short-term tenancies.

· In order to be an HMO the property must be used as the tenants’ only or main residence and it should be used solely or mainly to house tenants. Properties let to students and migrant workers will be treated as their only or main residence and the same will apply to properties which are used as domestic refuges.

Energy Performance Certification

Since 1st October 2008, it is compulsory that every rented property must have an Energy Performance Certificate. This must be issued by a qualified and accredited assessor in an independent manner. Once produced an EPC is valid for ten years. The certificate is accompanied by recommendations on how to improve energy efficiency. These do not have to be implemented. This has been implemented into law in England and Wales by the Energy Performance of Buildings Regulations (2007/991).

Tenancy Deposit Protection

From 6th April 2007 legislation came into effect requiring the landlord or the landlord’s agent to safeguard the tenants security deposit in an approved tenancy deposit scheme. Collinson Hall are a members of the Tenancy Deposit Scheme, which is administered by The Dispute Service Ltd. For all Assured Shorthold Tenancies where we hold the deposit, it will be protected by this scheme. For more information about The Dispute Service please visit

* The above summary is not exhaustive and you are strongly recommended to read the detail of all Regulations yourself and take professional advice if in doubt.

Whilst the above information is provided in good faith, Collinson Hall cannot guarantee its total accuracy and if you have any doubts you must rely only upon independent legal advice.

The Right to Rent legislation - what you need to know

Under Section 22 of the Immigration Act 2014 a landlord must not authorise an adult to occupy property as their only or main home under a residential tenancy agreement unless the adult is a British citizen, or European Economic Area (EEA) or Swiss national, or has a Right to Rent in the UK.

The law introduces a requirement from 1 February 2016 for all landlords of private rental .......

Under Section 22 of the Immigration Act 2014 a landlord must not authorise an adult to occupy property as their only or main home under a residential tenancy agreement unless the adult is a British citizen, or European Economic Area (EEA) or Swiss national, or has a Right to Rent in the UK. 
The law introduces a requirement from 1 February 2016 for all landlords of private rental accommodation in England to carry out Right to Rent checks for new tenancy agreements to determine whether occupiers aged 18 and over have the right to live in the UK legally.
Landlord’s can be fined up to £3,000 per occupier if they rent a property to someone who isn’t allowed to stay in the UK and are unable to show that they have checked their Right to Rent. 
Landlord’s can also be fined if they make a follow up check and don’t make a report to the Home Office saying that a tenant’s stay has run out or fail to make a follow up check on a tenant who has a time limited permission to stay in the UK:
When you instruct Collinson Hall to find you a tenant, you can rest assured that any tenant we approve for a tenancy will have undergone the appropriate checks to confirm they have the correct visa or documentation required to rent in the UK. 

Investors Pay Additional 3% Stamp Duty from 1st April 2016

The implications of this tax change means that the cost of buying a rental investment at £500,000 will be £30,000 in stamp duty land tax; double the amount that someone will pay who is buying the same property to live in. The full effect can be seen in the table below: Click More ......

 The implications of this tax change means that the cost of buying a rental investment at £500,000 will be £30,000 in stamp duty land tax; double the amount that someone will pay who is buying the same property to live in. The full effect can be seen in the table below: 


£250,000 £2,500 £10,000
£300,000 £5,000 £14,000
£400,000 £10,000 £22,000
£500,000 £15,000 £30,000
£750,000 £27,500 £50,000
£1m £43,750 £73,750
So, if you are considering expanding your property portfolio then now is the time!
Rental properties are still widely viewed as a sensible and safe investment, the St Albans rental market continues to expand and in the longer term it is widely expected there will be less rental properties available, thus causing rents to rise.  
If you are considering purchasing an investment property, we would be delighted to discuss your options. Our sales teams are very experienced and will guide you through every step of the buying process ensuring that your transaction proceeds smoothly. Our highly qualified Lettings team are on hand to offer sound, straightforward and professional advice.

Investment Opportunities

Should you be interested in discussing Residential Investment Property opportunities including "Buy to Let" or properties sold with "Regulated Tenants" in situ please call our Sales team on 01727 8432223, who will be happy to discuss current and upcoming opportunities.

Should you be interested in discussing Residential Investment Property opportunities including "Buy to Let" or properties sold with "Regulated Tenants" in situ please call our Sales team on 01727 8432223, who will be happy to discuss current and upcoming opportunities.

A guide to tenancy deposit schemes

With full credit to "On the Market" we have reproduced this article as it is an excellent guide to the deposit protection schemes.....

Whether you are a tenant or a landlord, read this guide to understand how these compulsory schemes operate

Few things have caused more ill feeling between landlords and tenants over the years than deposits. In the bad old days, some landlords would demand a hefty deposit from tenants, then return only a fraction of the deposit at the expiration of the tenancy, citing ‘wear and tear’ to the property. And the tenants, in many cases, would just have to grin and bear it. Bang went most of their deposit and they would have to scramble around for money to put down as a deposit for a new home.....

..... Now, thanks to compulsory deposit schemes introduced by the government (, the system is far more transparent and equitable to both parties. Whether you are a landlord or a tenant, you will need to familiarise yourself with these schemes. Here are 12 points to understand or consider.
1. Deposits are paid at the outset of a tenancy and are typically equivalent to one to one and a half  month’s rent – occasionally more. They are designed to cover such things as damage to a property, cleaning and unpaid utility bills.
2. Landlords are now legally required to safeguard their tenants’ deposits with one of three government-backed deposit protection schemes: Deposit Protection Service (, MyDeposits ( and Tenancy Deposit Scheme ( This legislation applies to all properties let on an assured shorthold tenancy after 6 April, 2007.
3. Letting agents are empowered to act on behalf of landlords, and often do.
4. Deposit protection schemes are not applicable to any deposits paid before the signing of a rental agreement – although such preliminary deposits are later incorporated into the scheme. Protection schemes are also not required when landlords are living in the same property as the tenant.
5. There are two basic types of deposit protection scheme. These are custodial and insurance. Under the first, the landlord lodges the deposit for the duration of the tenancy. The money is then released to the tenant when the landlord and tenant have agreed how much of the original deposit should be repaid. Under the second, the landlord pays a fee to have the deposit protected, then repays the tenant at the end of the tenancy. If he fails to do so, the insurer will pay the tenant directly, then try to recoup the money from the landlord.
6. Inventories – perhaps surprisingly – are not a formal requirement under deposit protection schemes. But it is obviously beneficial to both landlords and tenants to have an agreed record of the state of a property, and of its contents, at the start of a tenancy.
7. It is also worth noting that, even if a deposit is paid by a third party (perhaps the tenant’s parents), a full deposit protection scheme is still required by law.
8. The onus of putting a tenant’s deposit in a protection scheme falls squarely on landlords, or their agents. It must be done within 30 days of the signature of a rental agreement, and landlords are required to inform tenants which protection scheme they are using. They are also required to supply further information, such as the circumstances in which they would propose not to return some or all of the deposit.
9. At the end of a tenancy, tenants can expect to get their full deposits back, provided they have paid all outstanding bills and stuck to the terms of the tenancy agreement, and provided there has been no damage to the property or its contents. The question of damage can be a matter of dispute between landlords and tenants. It is not incumbent on the tenants to return the property to exactly the same state it was in when they first moved in.
10. Should the landlord and tenant remain unable to agree how much of the deposit the landlord should retain at the end of the tenancy, such issues can be ironed out via the protection scheme’s resolution service. A tenant also has the protection of the law, in the form of the county court, if they suspect that the landlord has defaulted on their duty to lodge a deposit in a deposit protection scheme.
11. Landlords in Scotland must transfer their tenant’s deposit to one of the three schemes – SafeDeposits Scotland, mydeposits Scotland or the Letting Protection Service Scotland – and provide their tenant with key information within 30 working days of the tenancy start date.
12. The regulations in Scotland are retrospective, which means deposits taken before July 2012 must also be protected. As the schemes in Scotland are custodial only, the scheme will hold the money during the tenancy, then the landlord and tenant must log into the appropriate website to release the deposit after the tenancy ends. While the regulations in Scotland apply to landlords as the person requiring the deposit, in a recent landmark case, a letting agent was fined for failing to protect deposits on behalf of their client.
Compulsory deposit protection schemes are a huge improvement on the haphazard system that preceded them. The schemes enable both landlords and tenants to sign a tenancy agreement with confidence, which must be good news for the rental sector.

Why use an ARLA (Association of Residential Letting Agents) licensed member ?

By using an ARLA licensed member you’re guaranteed to be using a professional agent who understands and complies with the current legislation and best practice. They regularly attend events and course to make sure they stay up-to-date with industry development.....

For instance, although it is hard to believe, not all letting agents are regulated to protect your money

Every year tenants and landlords lose thousands of pounds and suffer distress through dealing with agents who are inexperienced and do not deal with client money in a professional manner.

ARLA Licensed letting agents hold your money in a designated client account and accounts are regularly subject to independent inspection.

You will receive a professional service from an ARLA Licensed agent but if things go wrong neither tenants nor landlords will be left out of pocket.

Backed up by Client Money Protection ( CMP) Accounts are regularly independently inspected

In addition an ARLA licensed agent will :-

Hold professional indemnity insurance

Understand and comply with complex legislative changes and best practice

Attend regular training to keep skills and experience up-to-date

Will be experienced and trained professionals

Comply with the professional standards of the nationally recognised professional body for letting agents

For further information take a look at the ARLA website 



  • D.V., St Albans
    Dear Philippa, We have been so far very happy with the service provided. Collinson Hall takes good care of both tenants and landlords and is very efficient in getting things done. Since we want to keep good tenants happy and our flat in good condition, we really appreciate that all problems are dealt with quickly and efficiently. On top of that you have all been very easy to deal with and very professional and your contractors (that we have also used thanks to your recommendation in our new property) are excellent (that's our experience so far). Kind regards, D.V.
  • N.E., St Albans
    I have decided to drop a line to you just to say thanks to you David and the rest of your fantastic team. We came along to you a couple of years ago now and really knew very little about letting property, with your sensitive handling and expert guidance we decided to let Collinson Hall fully manage our property and what a decision it has been. Everything you have done for us has been first class, the tenants,the contracts you handle and the maintenance experts you provide have allowed us to carry on with our lives knowing full well that any property matters are being dealt with fully by Collinson Hall. I was really impressed how the last family left the house,and so pleased with the new family you found for us. If anybody requires reassurance on instructing Collinson Hall to let and manage their property I would be more than happy to share my own experience it really has been a surprise to me how professionally and smoothly it has all been done. Kind Regards, NE.
  • T.E., St Albans
    Dear Jackie, Now that the sale of my house is underway, I want to thank you and the Lettings team at Collinson Hall for your support over the past two years when you managed the rental of the property for me. I particularly appreciated your clear and speedy communication and your management of all issues, including maintenance and repairs, through a wide network of suppliers who provided high quality and well priced solutions. Importantly, you also managed a seamless transition between the Lettings and the Sales teams within Collinson Hall, going above and beyond expectations in ensuring I had all the required documentation to hand to expedite the process. I would have no hesitation in recommending your services to anyone who requires a professional and responsive Lettings Agent. With best regards, T.E.
  • Mr L & Ms C
    Finally, just another thanks for all your help around the move. It went amazingly smoothly and the inventory firm were extremely professional. In addition, the house was in a superb condition and the tiny bit of work that was done by your electrician was done very quickly. It's been a really impressive service and certainly puts our experience of some London lettings agents in the shade!
  • M.T., St Albans
    Hi Jackie, The sale has exchanged and completion is due Friday 23rd January. I have heartily recommended you to the new owner who is a large property company. Many thanks to you and all your colleagues for your patience and help over the years - I think this was let through Halls since the 1960's when my grandfather acquired it. End of an era and sad to see it go really! With best wishes, M.T.
  • I S
    Hi Jackie, As a tenant of one of your managed properties for the past 5 years we would like to let you know how happy we are with the excellent service you provide. Whenever we have contacted you with any problems it has been solved in a fast, efficient and professional manner. We are always contacted to let us know when the service engineers are attending to rectify the problems. We have recommended Collinson Hall to family and friends. Once again, may I thank you for your help.



We're here to help

Use the webform below to ask any your question

We'll get back to you as soon as possible.

Answers to previously asked questions...

  • How much is an annual season ticket from St Albans to St Pancras?

    As at Apr 2016. The standard charge quoted on the Thameslink website is £3,320.00.

  • What are the stamp duty thresholds for buying a property?

    Its all got complicated and now depends if you are buying a property as a principle residence. The most up to date info (as Apr 16) is here

  • I am tenant looking to rent one of your properties. What charges should I expect to pay.
    You can find this information in the tenant section of our website - should it need any clarification please call 01727 794104 and we can run through it with you.
  • Why do you ask for so much information about my property? (From a landlord)
    As your agents, we need to know about a variety of little things to be effective in marketing and managing your property. Each piece of information will enable us to either keep you and your property legally compliant, prevent misunderstandings and wasted viewing appointments, or ensure that your tenants have all they need to properly maintain and look after your property throughout their tenancy.
  • How can I find out about school catchment areas?

    Tricky as the rules seem to change but we use School Guru who come up with very useful info - this link will take you to their website

  • What are "exchange" and "completion"
    The exchange means the exchange of contracts. Many years ago this meant that the buyer and sellers solicitors met and literally exchanged the contracts in identical form signed by their respective clients. Today the exchange usually just takes place over the telephone where each solicitor confirms they are in possession of a signed contract. Exchange is a significant milestone in that the transaction becomes a legally binding contract between the seller and the buyer at that point. One of the terms of the contract at exchange will be the completion date. Referred to as completion. This is the date on which the title to the property is transferred by the sellers solicitor to the buyer, the buyers solicitor transfers the agreed sale price to the seller and the buyer takes possession of the property. This is the date that the new owner of the property usually moves in. There is usually a time period between exchange and completion and this period can vary from a few seconds if exchange and completion take place on the same day or several months, even years. The norm however is usually between 2 and 6 weeks, and it is during this period that each party is able to book removals, make arrangements for the transfer of utilities and post and of course tell friends and family, or not !
  • I understand I need an EPC - how much is it and how long will it take?
    We can organise this through a third party. It takes about 24 hours and costs £50 plus VAT.



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How much is my current property worth?

When asked to give a "valuation" we will offer you our opinion of the likely figure you should expect to achieve should the property be put to the market.... MORE